intranet for IT
IT departments and Happeo go hand in hand. We want to make your life easier. You can use Happeo to share general IT knowledge to employees, share IT help forms or surveys, and boost your overall IT department’s efficiency. Happeo is an IT intranet suited for all of IT’s needs.
What is Happeo?
Happeo is an intranet, enterprise social network, and collaboration platform that lets your communications flow seamlessly, making work a happier place for all. The best intranet for IT is one to bridge the gap between the world of IT and that of other departments. An intranet that requires no maintenance, no difficult configurations — a space to share IT knowledge, information management and keep all your company’s IT needs in check.
The main benefits of using Happeo for IT departments
Besides resisting the urge to roll your eyes every time you hear “no, I haven’t tried restarting it,” if you work in IT, you have a lot of responsibilities. Most likely you’re a crisis management expert and you know what it’s like dealing with cyber-security risks, analytics and data management, digital transformation, and cloud computing.
Intranet for IT: How Happeo helps IT departments
Happeo is an IT-centric intranet offering solutions to everyday problems encountered in IT. With Happeo employees actually enjoy using the tools IT provide. Users have easy to use tools at their disposal, meaning they won’t always be knocking down your door. And when it comes to any questions about using Happeo, users can easily submit a support ticket that our expert customer service agents will handle with care.
Centralize tech-related information
Happeo is your one-stop shop to store all your data and information. Share all IT resources, general IT knowledge, and protocols with your entire organization. Users can easily find these resources by using Happeo’s universal search function.
Manage IT policies and procedures
Share user guides, how-to videos, help articles about common IT issues and Q&As on your Happeo so employees can quickly find answers written by your in-house technology experts. Keep everyone up-to-date on your policies and procedures.
Reduce shadow IT
Why do users love their rogue Whatsapp groups? Because it’s easy. So we made Happeo as easy as everyone’s favorite apps and social networks. Our Happeo user-friendly design, coupled with the convenience of our mobile app, makes for the perfect means of communication for all.
Cyber security and data protection
At Happeo, trust and security are our foundation. To keep your data safe and private, we certify with industry-accepted standards (such as achieving the ISO 27001 certification), so your most sensitive data is protected 24/7 in the cloud. Store encrypted documents and all other files without having to worry.
Happeo is a cloud-based intranet that doesn’t store any content itself, but keeps it nice and secure in your Google Drive. No need for your own servers and all the fun stuff that comes with the on-premise nightmare. If you’re shifting to cloud computing, you can’t rely on on-premise design. The future is in the cloud – there’s nothing to fear!
IT maintenance and admin work
Implementing Happeo is almost plug and play, thanks to its native integration with Google Workspace (Formerly G Suite). What does that mean for IT? Just sit back and enjoy the show. There will be no admin or maintenance work for you to complete. If your Google Groups are set up right, it’s easy as pie! Happeo also provides the best customer service available to all users, if any questions arise users can directly raise a ticket with us, not you.
Happeo's top 6 features to change the (IT) game
Happeo was designed and built with IT in mind. We know tech, and we know how challenging it can be to keep the ship smooth sailing and communicate with other departments (just ask our developers).
Easy page creation
Create Pages to share all relevant IT knowledge. Pages are available for everyone to easily create, meaning other departments can also effortlessly make and share their content. Complete with updating dynamic widgets, perfect Google integration, unique user personalization and your own branding. Empower employees with the information they need, in one convenient place.
Intranet mobile app
Your workforce isn’t always in front of their computer. A mobile app allows for safe connection no matter where you are. Reduce the risk of employees using unsafe channels on their phones with one convenient app.
Work with the existing tools you know and love. Happeo offers two-way sync with many leading platforms, such as Slack and Google Workspace (formerly G Suite). These integrations make for the perfect workspace, go to your Happeo to access your email, calendar, documents — a central digital workplace.
A search function that works
“How does two-step verification work?” Sound familiar? All those tickets that flood your IT department’s support system are a thing of the past. With our universal search function, users can easily find the necessary information, saving you time and resources.
Happeo's Analytics tool enables users a full overview of how employees use their intranet. This offers the IT department insight on what people are most searching for, and which queries are being met fulfilled, and which questions need better answers and resources.
Happeo’s iFrame functionality enables you to directly embed other websites into your pages, including Youtube videos or Google Maps.
Don’t just take our word for it
Happeo is rated 4.5 out of 5 stars on G2
“Community. People. Innovation. Equity. Impact. We’ve been able to see these core values in action through our Happeo platform.”
“Happeo is extremely user-friendly and provides an easy way for companies (especially international ones) to connect their employees both to each other and to information.”
“Happeo is our source of truth. If you need any file, sheet, a person or anything else – go into Happeo, look for it and it will be there.”