LumApps alternative: intranet for companies

LumApps is an intranet update
Happeo is an intranet revolution

What is LumApps? 

LumApps is a French software company that has been offering its services since 2012. With offices in San Francisco, New York, London, Paris, Tokyo and Lyon and over 200 employees LumApps is truly a global operation. The CMS intranet software LumApps positions itself as a collaborative intranet platform for G Suite users with the goal to connect, inform and engage employees. LumApps is an intranet platform for companies that want both top-down and bottom-up communication and are looking for a tool that will help improve both employee collaboration and content management. 

Still, LumApps misses many valuable functions necessary for a well working G Suite intranet solution. Reviews show that the software lacks a smooth global search function, advanced editing and formatting features for content creation. Some advanced social features are missing as well, like being able to tag groups in posts.

Altogether the digital workplace LumApps is categorized as an employee portal, while Happeo is categorized as a full G Suite communication and engagement tool. Read more about the functionality of LumApps intranet compared to Happeo in our comparison table and in our conclusion below. 

Comparison overview:
Happeo vs LumApps

Digital Workplace

Happeo

Lumapps

Integrated Drive editing

X

Integrated Docs editing

X

Integrated Sheets editing

X

Integrated Slides editing

X

Third-party app launcher

Search

Social Intranet

Happeo

Lumapps

Page builder

Social channels

Branded file templates

X

Analytics

Influencer analysis

X

Personalized news feed

Announcements

X

Widgets

Collaboration platform

Happeo

Lumapps

Integrated Hangouts conferencing

X

Integrated Calendar editing

X

People directory

Chat and Slack integration

X

User-creatable channels

X

Overall features

Happeo

Lumapps

User-first design

Mobile app

Push notifications

Single Sign On

ISO compliant security

GDPR compliant

Fast time to deploy

X

Top-down communications

Bottom-up communications


X

Training required

X

Custom branding

Multilingual

G Suite integration

Limited

Office 365 integration

X

Conclusion 1

LumApps integrates with G Suite by linking to files

LumApps and Happeo are both Google partners that add a smart enterprise portal to G Suite solutions. Integration is easy for both softwares, however the LumApps intranet integrates with G Suite by linking to folders, files and locations. In Happeo, the recommended intranet by Google, you can edit files directly on the platform.

 

 

 

 

 

 

Conclusion 4

LumApps does not support multiple domains in G Suite

It is often possible to add multiple domains to your G Suite or Cloud Identity account. However only Happeo, not LumApps, can be installed across your multi-domain G Suite environment, providing your employees with one unified platform.

 

 

Conclusion 7

LumApps app needs usability improvements

Happeo and LumApps both have an app for mobile use. According to reviews the LumApps app's design and features differ between desktop and mobile, affecting its usability for users. Happeo on the other hand keeps improving its mobile application to ensure the best user interface and user experience. The Happeo app receives positive reviews because it is easy to use and has good notification settings.

 

 

Conclusion 2

LumApps is great for top-down communication

LumApps and Happeo are both tools for top-down and bottom-up communication. However, reviews show that with LumApps it is harder for employees to share information, such as best practices. With LumApps users have less opportunity to customize their homepage and to  decide which content is most relevant to them. According to users this has an impact on the engagement rate. Also, LumApps requires admins to create new channels. Happeo’s approach is more bottom-up; restrictable, but naturally best suited for users to have more freedom.

 

 

Conclusion 5

LumApps' public reviews could be better

Compare Happeo reviews and LumApps reviews on portals such as G2.com. Happeo has more than 50 reviews by clients with an average score of 4.5 of 5 points, while LumApps scores 2.9 on average. Some reviews also mention that the Happeo pricing is better than the LumApps pricing. The pricing of LumApps and Happeo depend on the package and on the amount of users. See the reviews here

 

 

 

 

 

Conclusion 8

Book a LumApps demo & a Happeo demo online

Happeo and LumApps both offer good customer service and free demos. The LumApp demo, as well as the Happeo demo, can be easily booked via their websites. Happeo’s demo is always done by a qualified sales representative. According to reviews, customers value Happeo’s customer service and competency, while the LumApps' service is reviewed to be  disconnected from client's deployment at times.

 

Conclusion 3

LumApps is a static communication platform

LumApps and Happeo both shifted from a static to a dynamic intranet solution, which encourages a top-down and bottom-up communication. Both providers have powerful page builders. Because Happeo has chat integration and allows social channels to be created by anyone, Happeo is more suited for dynamic communication. In addition, the pages LumApps creates are fairly simple and don't allow for more complex adjustments. This can become a problem if employees want to create more than just a blog-type page, or when they need to create pages without the support of IT or any tech-savvy colleague.

 

Conclusion 6

LumApps does not focus exclusively on G Suite

Happeo and LumApps both integrate with G Suite, but Happeo is specialized on G Suite integrations while LumApps recently also added an Office365 integration. This means LumApps development support will now focus on building out the Microsoft features rather than give their full focus on improving the existing G Suite integration. Experiences show that this could have a negative impact for G Suite users.

 

Conclusion 9

The usability of LumApps needs improvement

LumApps misses important usability features not only in the app, but in the desktop version as well. Common usability problems experienced by users are the limited amount of comments displayed as the majority of comments are hidden behind a "show more" button. It is hard to make page layouts visually compelling, as good text formatting options like adding fonts or colours to posts are missing. In all the commenting experience feels clunky and inconvenient to users.

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