Intuitive knowledge management in Happeo
Reduce your ramping time, improve productivity and give everyone equal access to vital knowledge – no manual needed. Happeo is an enterprise knowledge management system that makes it easy to retain, share and find knowledge, no matter its shape or form.
The benefits of great knowledge management
The best enterprise knowledge management system will empower your employees with the knowledge they need to get work done.
Shift from an “Ask” to a “Search” culture
Build your own self-service company wiki with Happeo. We’ll make it easy to find the knowledge your people need so everyone can focus on doing what they love.
Make information scale
As your business grows, so too will the knowledge you’ve shared. Happeo acts as your single source of truth – even if tomorrow’s truth is different from today.
Break information silos
Information silos are the biggest hurdle on your path to a collaborative culture. Build a knowledge-sharing culture, and make everything available to everyone. So your people can make more informed decisions than ever before.
Equal access to knowledge
Ever wondered how knowledge management plays into diversity and inclusion? It’s about equal access to opportunity. When everyone has access to the same information, talent will thrive.
Prevent knowledge attrition
The ending is an inevitable part of the employee experience. But don’t let all the knowledge someone gained during their tenure go out the door with them. Keep it safe in a knowledge management platform.
Be more productive
And here’s what it all boils down to: the less time you waste looking for information you need to make a decision or do your job, the more time you can focus on the task at hand.
Knowledge is power
One third of our customers say managing knowledge and centralizing both structured and unstructured information is the most important reason they use Happeo. Here are the returns they’ve seen.
97%
of Happeo customers say that Happeo has had a positive impact on the way we share knowledge across the organization.
87%
of Happeo’s users say Happeo made it easier to scale their culture with their growth.
86%
of Happeo customers say that Happeo has made it easier for employees to understand our company’s strategy and goals.
A single source of truth for all employees
Sharing is caring. Happeo’s features make sure your workforce has equal access and the opportunity to share knowledge.
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Workspace integration
Happeo integrates natively with Google Workspace. Files are 100% synced with content in Drive, so you’ll never have duplicate versions. Docs, Sheets and Slides can be embedded and edited within the platform – so no matter where your information lives, it will always have a home in Happeo.
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Intranet Pages
Pages create the necessary structure for your knowledge management initiatives. Use our drag-and-drop builder to create pages and subpages for departments, topics, projects – whatever you can think of. Then embed files from Drive, information from third-party software like your HRMS or Asana, and throw in a team calendar to boot. No one will ever have to miss a thing.
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Articles
Turn your people into internal bloggers with Happeo’s Articles. Knowledge lives in people’s heads, so we’ve made it simple to transfer that knowledge to your digital home. If you can style a Doc, you can style an Article – so everyone can contribute to your company’s knowledge base.
Analyze and organize your knowledge
Take your knowledge management a step (or three) further.
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Advanced Analytics
Analyze and optimize the content in your platform. See the most-viewed Pages and Channels, the most engaging posts, the MVP of content-contributors and even the most-searched for keywords. Happeo’s easy-to-read Analytics dashboard means you’ll never have to worry about Schrödinger’s cat (or communication) again.
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Universal and Federated Search
One search to rule them all: find content within Happeo’s Pages, Channels or People, your Google Drive, or even your email. Take it a step further with Federated Search and showcase content in Slack, Confluence and more. It’s the only search bar your company will ever need.
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Lifecycle Management
The bane of any source of truth is the question “but is this still up to date?” Lifecycle Management automagically sends Page and Channel admins a nudge to update its content. Set a time limit for when something becomes stale, and another limit for how long stale content is allowed to exist before it’s auto-archived. Governance made simple.
Get everyone on the same page.
Get smarter. Get Happeo.
“The ability to quickly communicate and scale collaboration is second to none. Users across the globe can receive information, connect and collaborate in real time – answer questions quickly and publicly to avoid duplicative emails.”
Molly Quinn
Director of Marketing and Communications
“A user friendly, customizable platform for communication and shared work spaces. Easy to create a customized internal platform for company communications, news, and resources for employee needs through pre-built templates”
Davindra Basdeo
Senior Operations Coordinator
Frequently Asked Questions
All you need to know about Happeo's Knowledge Management software.
What’s the role of a knowledge management system in the enterprise?
Knowledge management systems store and keep the knowledge in the enterprise organized. Keeping information in a knowledge management platform prevents silos and provides employees access to up-to-date information. The knowledge management system is a hub for knowledge to thrive, be shared, exchanged, and enriched with collaboration and communication.
Why should businesses use a knowledge management system?
Businesses nowadays increasingly use knowledge management systems to:
- Store knowledge
- Have a single source of truth
- Have interconnected tools
- Improve customer service
- Provide up-to-date information
- Simplify processes by making information easily accessible
- Make information sharing easier
- Make resources accessible
- Automate onboarding
- Give employees space to provide feedback and share insights
How can enterprise businesses choose the best knowledge management system?
When choosing the solution to best suit their business needs, enterprise businesses should identify the challenge(s) they will be looking to address by implementing an enterprise knowledge management system. Once they do that, leaders should look for the knowledge management tool that includes the features to approach their business case.
Here are some of the features you need to consider when choosing the best knowledge management system for your enterprise: