Trimble uses Happeo to digitally unite their workforce of over 11,000 employees

Trimble is an industrial technology company that focuses on transforming the way that the world works, by connecting the digital and the physical worlds. They have over 150 locations around the world, in 40 different countries.

Syncing 11,000 members together

“My vision is that all 11,000 of us are singing from the same sheet of music. The way that I look at it, the best marketing dollars I can spend is to get 11,000 people to say the same thing, do the same thing, promote the same thing, and present a united front on who Trimble is.”

- Michelle Chessler, Vice President of Corporate Marketing

Bridging Trimble's communication gap

“Trimble has a very diverse cultural base from country to country, state to state, and office to office. Finding a way to communicate well across very different backgrounds was a challenge. A tool like Happeo is definitely what we needed to find a way to bridge some major communication gaps because not everybody consumes their data in the same way.”

- Scott Meyerhoeffer, Senior Director of Global Information Systems Operations

“Our communications, our websites, our intranet before Happeo, were a patchwork quilt. Some things worked great. Some things didn't work very well. And a lot of how you got your work done depended on ‘who can I ask this to.’”

The quest to unify

Trimble set out the following requirements to find a platform to unify their international workforce:

• Customization to consolidate the Trimble brand
  
  
• Seamless integration with Google Workspace
  
  
• Universal search function
  
  
• Analytics to determine who is and isn’t being reached
  
  
• Channels to tailor content

Old keys won't open new doors

“Communicating to our employees is important to the connect and scale strategy that our CEO aims to achieve to transform the company. If you can't properly communicate with the employees, the employees can't be more effective for the customers. There was no effective way of providing content that everybody was happy with until we started using Happeo.”

Trimble's game-changing communication strategy

“The game-changing part of Happeo, and how we communicate using Happeo specifically in our People Experience department, is how it’s helped us transform our approach. We went from a static, one-way email broadcast to a very dynamic way of communicating via Channels. And within those Channels, we can choose to make a permanent announcement and pin it at the top, or an article, for longer content, or a quick post — we can tailor our communications based on the content and the audience.”

- Gerald Sexton, Vice President of People Operations

The power behind intranet analytics and its benefits

“The biggest, most powerful thing I can do with analytics is knowing what's working, whom we’re talking to, and whom we're not reaching. Now I can see engagement, and I can see gaps. I can use tools to fix those gaps and then see if I'm on track with it, thanks to Analytics.”

Michelle Chessler
Vice President of Corporate Marketing

Connect. Collaborate. Create.

“We're a very distributed workforce, but the magic is when we all work together and we call that ‘connect so we can scale’. And to achieve this connection, we needed a platform that brought us together dynamically. Taking our connect and scale strategy and putting it on a social intranet, our Happeo platform that we’ve named Charlie, allows us to bring everybody together and get that connection and collaboration point. Without that, we wouldn’t be able to scale.”

The Happeo journey made possible with Onix

Onix, a cloud solutions provider, and Happeo's first North American partner to become Happeo certified, led Trimble through their Happeo implementation. 

“Onix was our integration partner for Google Workspace, so they already had knowledge of Trimble, which is a complex organization. When we started our Happeo journey, we had very regular meetings and check-ins with Onix and all across the board. They kept us on track, and we were able to see our Happeo implementation to completion in our desired time frame. Onix was very good about saying ‘this is the process, we understand exactly where you are in your journey, trust us, we've got you,’ and that made all the difference.”

“How someone approaches a project is different when you're working in HR, Marketing or Information Systems. And Onix did a really nice job keeping people corralled and heading down the right path. They have extensive Happeo knowledge and ensured we had the proper templates for our marketing team and other departments.”

About Onix

At Onix we strive to help our customers increase organizational efficiency through cloud-computing solutions because we believe technology empowers people and organizations to achieve more. We are a world-class cloud services company, with deep, established industry partnerships such as Google Cloud and AWS. You can contact us to find out more.