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12 Top Internal Communications Software Platforms for 2023

12 Top Internal Communications Software Platforms for 2023

Jonathan Davies

Happeo

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15 mins read

Wed, Feb 15, '23  


As more and more teams move to remote and hybrid working models, the need for effective internal communications is growing.

Employees need to be able to connect with each other and access corporate resources quickly and easily — without having to wade through mountains of emails or stored files.

Internal communications software can help everyone stay up-to-date on the latest news, announcements, and documents. And some internal communications platforms include  features like video conferencing, task management, and file sharing, so you can keep your team connected and productive no matter where they're working.

With so many different internal communication software platforms on the market, it can be hard to know which one is right for your business. To help you make a decision, we've put together a list of 12 top internal communications platforms for 2023, based on features, ease of use, and price.

Types of internal communication software

Before you choose internal communications software, it's important to understand the different types of tools available. Here are the most common types of internal communications platforms:

Collaboration apps


If you're looking for internal communication software that does it all, collaboration apps are a good option. Collaboration apps make it easy for teams to chat, share files, and work on projects together. They typically offer a variety of features, including instant messaging, video conferencing, and file sharing. Examples of collaboration apps include Happeo, Zoom, and Slack.

Project management platforms


Project management platforms combine the collaboration of employee communication software with the efficiency of a workflow tool. Think of apps like monday.com, Happeo, and Jira. With these internal communication tools, employees can not only share files, but also track projects, set deadlines, and assign tasks. This type of software is ideal for organizations that need to manage complex processes and large teams.

Newsletter platforms


Creating an internal newsletter is a great way to stay connected. However, crafting an engaging newsletter can be time-consuming. That's where newsletter platforms come in. With these tools, you can easily design beautiful newsletters that are responsive and engaging. Some popular newsletter platforms include ContactMonkey, Constant Contact, and HubSpot.

Company intranets


For those that want to have it all, a company intranet may be the best option. Intranets are central hubs where employees can access all the information and tools they need in a single platform. Company intranets often come with features like social feeds, instant messaging, secure file sharing, and integration with other enterprise tools. Some popular intranets include Happeo, Jive, and Microsoft SharePoint.

Key features of internal communication software

When exploring internal communications software, it's important to identify the key features that will best suit your organization's needs. Below are a few common features to look for.

Personalized feeds: The best internal communications software should include personalized feeds that display relevant content for each user. This feature ensures that employees only see the information that is most relevant to them, which saves time and increases engagement. Personalized feeds also allow you to target specific users and roles, which can be useful for announcements or other time-sensitive information.

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Happeo’s personalized timelines show only the news and information most important for specific roles and users. 


Universal search:
Give your team the ability to search for any piece of information, no matter where it's stored, with Universal Search features. This feature lets employees quickly find the answers they need, without having to remember where they saw the information. 

Platforms that offer Federated Search (the ability to include third-party platforms in search) are even better, as they can help employees find information across Google Drive, OneDrive, SharePoint, and more.

Happeo intranet Federated SearchSocial collaboration: If you're managing a hybrid or distributed team, social collaboration features are essential. The best internal communications software should offer collaboration tools employees can use to share ideas, work together on documents, and communicate easily despite geographic boundaries. Employees who can collaborate well tend to be more productive and engaged.

Employee directories: The best platforms include employee directories that let employees search for colleagues by name or function and see their contact information, photo, title, and position in the org chart. This helps to create a sense of community and improve communication across the organization. It can also be beneficial to remote or distributed teams who may not have had a chance to meet in person.

Two-way communication: It's not enough for leadership to broadcast messages to employees; the best internal communications tools also allow for two-way communication. Employees should be able to give feedback, ask questions, and have open dialogue with leadership. This back-and-forth communication builds trust and engagement within the organization.

Integrations: Look for an employee communication platform that integrates with the tools your team is already using. The best internal communications software platforms offer integrations with other business applications and workspaces, such as Google Workspace, Microsoft 365, and CRM systems. This lets employees access all the information they need in one place and reduces the risk of missed or duplicate communications. It also improves adoption rates as employees are more likely to use collaboration tools that are familiar.

12 best internal communications software platforms for 2023

Here are our top 13 picks for the best internal communications software platforms of 2023:

Happeo

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G2 rating: 4.5/5

Best for: Company-wide communication, knowledge management, and collaboration


Happeo is an all-in-one employee communication platform that helps organizations connect and engage their employees. The full-service intranet portal includes everything you need to get started, from an employee directory and org chart to internal communication tools and seamless third-party integrations. Plus, the user-first design increases adoption at every level. 

Happeo’s internal communications features include announcements, in-app surveys, and social media-style comment threads. With Happeo, companies can help employees stay connected, feel empowered to express their opinions, and quickly find the information they need.  

See what Happeo customers have to say about its internal communications tools.

Key communications features:

  • Custom Channels
  • Universal search
  • Branded company portal
  • Push notifications
  • Personalized homepages and feeds
  • Dynamic content widgets
  • Employee directory
  • Social collaboration
  • Direct message, video calls, and calendar access
  • Visual org chart
  • Google Workspace and Microsoft 365 integrations
  • Content lifecycle management
  • Advanced analytics and reporting
  • User and content governance
  • Workflow integrations

“Our onboarding experience has greatly improved thanks to Happeo’s Pages. Instead of having a quick meeting and sending out slides to new employees, we now have an entire Page they can easily refer to.”

Calene Horton
People Operations Manager


Slack


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Best for:
Real-time messaging and collaboration

Slack is a cloud-based internal communications app  that improves communication. With Slack, you can easily connect with the right people, have more productive conversations, and get work done faster. While Slack is great for in-the-moment communication, you'll need an additional tool to manage files, workflows, and projects.

Key communications features:

  • Real-time messaging and collaboration
  • 90-day searchable history
  • Integrated voice and video calling
  • Screen sharing and file sharing
  • Powerful integrations
  • Push notifications
  • Works on any device

Google Workspace


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Best for:
Businesses that rely on Google tools


Google Workspace is a suite of cloud-based apps that includes Google Docs, Google Sheets, Gmail, and so on. With Google Workspace, you can easily manage files, create and collaborate on documents, and host remote meetings. 

Workspace is not a dedicated internal communications platform, but it does offer some features you can use for internal communications such as Google Meet and document comments. For a more comprehensive internal communications solution, you may want to look into additional tools.

Key communications features:

  • Integrated chat, video, and voice calling
  • Screen sharing and file sharing
  • Real-time collaboration tools
  • Cross-app search features
  • Custom professional email
  • Built-in encryption and verification controls
  • Compatible with desktop, mobile, and tablets

Microsoft Teams


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Best for:
Businesses that use Microsoft 365 and want an all-in-one internal communications solution

Microsoft Teams is a cloud-based internal communication software that's part of the Microsoft 365 suite. It lets co-workers have real-time conversations, share files, and work on projects together, similar to Google Workspace. Teams is especially handy for remote workforces, as it offers features like video conferencing, screen sharing, and file sharing. 

Keep in mind, while Teams is a great tool for internal communications, it lacks added functionality like custom home feeds and employee directories that some other platforms offer. For companies that want a more complete corporate communication software option, look for full-suite intranet options such as Happeo.

Key communications features:

  • Call and video functions
  • Screen and file sharing
  • Real-time collaboration on Office documents
  • Integration with Microsoft productivity apps
  • Chat between work and personal apps
  • Single sign-in to all Microsoft apps
  • Advanced auditing and reporting

Zoom


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Best for:
Businesses of all sizes that want an easy-to-use video conferencing solution

Zoom is an employee communications software that offers video conferencing, chat, and webinars. It's one of the most popular video conferencing tools on the market and is known for its ease of use.

Zoom is best known for its video conferencing capabilities, which have been used across sectors in education, government, finance, and health sectors. What Zoom lacks is some of the features found in other platforms, such as employee management tools, newsletter creation, and personalized news feeds.

Key communications features:

  • HD video and audio collaboration
  • Full-featured webinar options
  • Powerful integrations and bots
  • Enterprise cloud phone system
  • Real-time chat features
  • Event hosting features
  • Collaborative in-chat whiteboards

Samepage


Best for:
Businesses looking for project management solutions

Samepage is an internal communication software that offers a range of project management tools, communication features, and third-party integrations. It includes chat functionality and customizable project pages. 

One common complaint with Samepage is that its layout makes it easy to accidentally duplicate tasks or events. Users have also noted that there is currently no way to export content and create backups. This can be a problem for companies that want to move their data to another platform in the future.

Key communications features:

  • Project management tools
  • Task management
  • File sharing
  • Collaborative document editing
  • Video/audio conferencing
  • Integrated chat
  • Third-party app integrations

Staffbase


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Best for:
Corporations looking for a basic employee communication platform

Staffbase is a corporate communication platform that offers a variety of features, including newsfeeds, analytics, and employee surveys. 

Unlike Happeo, Staffbase lacks social interaction features. It also doesn’t have a robust cross-platform search tool, which can make it difficult for employees to find the information they need.

Key communications features:

  • Employee email
  • Front door intranet
  • SharePoint and Teams integration
  • Content creation
  • Two-way comms
  • Searchable employee directory
  • Employee surveys

Monday.com

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Best for:
Managing projects across teams

Monday.com is a popular project management tool that offers project workflows, organization, and collaborative canvases. It’s easy to use and has a wide range of features, making it a good choice for businesses of all sizes. 

While monday.com includes a wide range of features, they can be difficult to implement and onboard. This can cause problems in internal adoption rates and employee engagement. Businesses should consider their internal communication barriers before adopting this platform.

Key communications features:

  • Workflow automation
  • Collaborative boards and canvases
  • 40+ third-party integrations
  • Easy file sharing
  • 24/7 customer support
  • Custom widgets and views
  • Tracking and analytics

Cerkl Broadcast


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Best for:
Employee communications and newsletter creation

Cerkl Broadcast is an internal communications platform that helps businesses keep their employees informed and engaged. It offers a wide range of features, including newsletters, employee directories, and content hubs. 

While Cerkl is great for creating email templates and newsletters, it does lack some functionalities that could improve its ease of use. These include image editing, column creation, and detailed email metrics.

Key communications features:

  • Drag-and-drop email builder
  • SharePoint and Teams integration
  • Employee push notifications
  • Real-time analytics
  • Searchable content archive
  • Automated news digests
  • Employee directory

Bucketlist


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Best for:
Employee rewards and recognition

Bucketlist helps managers improve one type of communication that’s easy to overlook in a digital workplace: positive employee feedback. With Bucketlist, employees can choose the type of reward they want — like a gift card, or dinner at their favorite restaurant — rather than just receive whatever management thinks would be suitable. 

This software may indeed be useful for boosting employee retention, although it’s not full-fledged internal communications software. 

Key communications features:

  • Team competitions and leaderboards
  • Peer-to-peer recognition
  • Google Workspace and Microsoft 365 integrations
  • Incentives-based rewards
  • Employee voting for award nominees

Vidyard


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Best for:
Online training

Whereas video conferencing apps like Zoom require trainers to appear live on camera, Vidyard lets them record training in advance for employees to access on their own schedule. This is helpful when teams are spread across different time zones, and it saves trainers a lot of effort. 

Vidyard could be a good training tool for large companies, although the videos — unlike live training sessions — are static and don’t allow trainees to ask questions in real-time.

Key communications features:

  • Screen recording
  • Automatic previews
  • Facebook integration
  • Integrated calls-to-action
  • User permissions (enterprise only)

Proofhub


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Best for:
Creative project management


ProofHub includes all of the features teams need to manage multi-step creative projects. It includes tasks, subtasks, and automated workflows that keep projects moving forward. And project managers can set and track project milestones to make sure teams hit deadlines. 

This platform stores an audit-ready history for every project, so it’s especially useful for teams that have compliance clients. 

Key communications features:

  • Support for attachments
  • Daily agenda creation
  • Dependencies
  • Approval workflows
  • Client support tickets

Which internal communications software is right for you?

Maybe you're looking for corporate communication software for a global workforce. Or perhaps you're searching for the best internal communication platforms for smaller teams. Happeo fulfills both needs, as a user-friendly, dynamic, and scalable communications platform.

Not only does Happeo include a wide range of features, but it’s also the only intranet solution on the market that can cut your launch time from 1-2 years to only 6-8 weeks.

If you’re looking for new communication software for business, Happeo is here to help. Watch a demo of Happeo and see for yourself how it can help your business.