In today's fast-paced environment, retaining top talent is a major challenge. According to new research on employee turnover, about 63% of businesses with 50 – 500 employees say that retaining employees is actually more difficult than hiring them.
Engaged employees are often top performers who are committed to going the extra mile to achieve success. When remote employees feel disconnected from their work, the entire organization is likely to suffer.
At Happeo, we realize that some challenges become even more difficult when teams work from different corners of the world. Our solutions make it easy for employees to communicate and collaborate with each other in real-time. Learn why employee engagement is important as well as how to boost team morale below.
Why it's important to measure employee engagement
There is no doubt that creating an engaged workforce is vital to the success of a business. Engaged employees are more motivated and care about delivering quality work full-time. When it comes to managing a remote team, however, it can be difficult to know how invested they are in the business. Measuring engagement allows businesses to learn and understand where they fall short.
According to the U.S. Bureau of Labor Statistics, three and a half million employees have intentionally left their jobs every month since January 2019. People choose to leave an organization for many reasons, including poor communication or lack of recognition. By investing in employee engagement, businesses can reduce turnover and the associated hiring costs. Managers may also increase productivity while retaining top talent.
Set clear goals for employee engagement
If your company wanted to increase sales or improve customer service, they would create a plan to achieve these goals. In the same way, employee engagement needs to become a part of your overall business strategy. Developing an engagement program could include objectives such as improving internal communications or implementing company-wide pulse surveys on a regular basis. Share these objectives to raise morale and empower remote teams.
There is no point in setting goals if you cannot measure their impact. Once you have identified the main focus of your employee engagement program, you should develop S.M.A.R.T. goals. These are objectives that are specific, measurable, attainable, relevant, and time-bound. So if your focus is to reduce employee turnover, then be clear about what you want to achieve. Make sure to set milestones and KPIs so there is accountability as well.
Schedule regular one-on-one meetings
Regular one-on-one meetings are an important part of any communication strategy. These conferences give managers the opportunity to receive valuable feedback while understanding the needs and concerns of their employees who work from home. There are a variety of topics that can be covered during one-on-one meetings, including:
- What are your goals and priorities this week?
- How satisfied are you with company communications?
- What can we do to make your job more efficient?
- How do you feel about your work-life balance right now?
- Is there anything we didn’t cover that you would like to discuss?
How satisfied are you with company communications?
What can we do to make your job more efficient?
How do you feel about your work-life balance right now?
Is there anything we didn’t cover that you would like to discuss?
In order for one-on-one meetings to be effective, they need to happen on a regular basis. Google Hangouts is the perfect face-to-face video conferencing tool to set these events and keep them organized. Even better, Google Hangouts allows users to schedule these video calls in their work calendars based on time zone differences and availability.
Create an employee reward system
Rewarding hard work is one of the most effective ways to engage remote workers and improve company culture. These company rewards could include career coaching and professional development opportunities or financial benefits such as bonuses and gift cards. Managers can conduct a quick survey to determine which rewards are most desired among the group.
Financial incentives are not the only benefits remote workers are looking for in a job. Recognition among colleagues can have a long-term impact on employee engagement and job satisfaction. This means leaders need to go out of their way to notice and acknowledge when an employee makes a positive contribution. Public recognition during a company-wide meeting is a great way to celebrate achievements that impact the business as a whole and give workers a sense of belonging.
Leverage effective team collaboration tools
With the rise of home offices, digital tools and applications have come a long way in keeping remote employees engaged, even if teams are scattered in different time zones. When looking for the right communication channel, consider what features will be most beneficial to your specific needs. Traditional offices may have used faxes and emails in the past, but remote employees work and communicate in very different ways.
Remote employees can safely store and share files in the cloud with the help of Google Drive, making team collaboration easy. Instant messaging and video chat are also perfect for when workers have questions or need to get in touch with someone during work hours. No matter your internal communication tools, employees need to be trained on each of these platforms in order to stay productive and focused.
Offer gamification to achieve workplace goals
Gamification is a growing workplace trend that has been shown to increase employee engagement and motivation. These games use an online platform to help employees reach different goals and objectives, offering rewards as they advance through the system. Gamification is useful when onboarding new remote workers or training existing employees on products and policies. The game dynamics, such as earning points and badges, makes the process much more engaging and fun. Companies can even assign real rewards for digital prizes.
Set extracurricular activities
Although a majority of the remote workforce enjoys being productive outside of the office, communicating face-to-face is still essential to improve the employee experience. To solve this problem, managers may dedicate time during the day for extracurricular activities. Whether it is an early morning yoga session or midday coffee break, the goal is for remote employees to feel connected with each other. A virtual trivia game is another activity that is growing in popularity among remote teams.
Find out more from Happeo
Happeo is an intranet and collaboration platform that helps enterprises build long-lasting relationships with their remote teams. We are proud to work with organizations of all sizes to ensure success through digital cloud-based solutions. Get the latest on internal communications and G Suite productivity by reaching out to a member of our team today.