According to McKinsey’s “Great Attrition” research, employees that viewed their workplace experience as positive were eight times more likely to stay with an employer, compared to employees who saw their workplace experience as negative.
So employers that want to retain top talent need to focus on improving the employee experience.
Employee experience is the sum of all interactions an employee has with their employer. It may involve their physical work environment, their relationship with peers, and even the technology they use to do their work.
Optimizing the employee experience becomes more challenging when employees are working from home, but technology can help. In this post, we’ll cover the best employee experience software companies can use to engage and support their employees.
Employee experience software is technology that provides an array of tools to engage employees, track performance, make knowledge more accessible, and improve communication.
It’s important to remember that a fun, inclusive work environment makes even the toughest jobs enjoyable, and that’s what good employee engagement enables and encourages.
Now let’s take a look at the best employee experience management software of 2024.
Best for: Internal communication, knowledge management, and collaboration
G2 rating: 4.5 out of 5 stars
Notable customers: Doctolib, Decathlon, Marqeta, Randstad Sourceright
Happeo is an employee experience software with a comprehensive suite of tools to give their employees an experience of togetherness and collaboration through employee communities and social channels. It also provides tools to create and manage unique intranet pages and includes advanced analytics with content, search, and employee engagement data.
How Happeo enhances employee experience:
Best for: Performance recognition, community building, and timeline feed
G2 rating: 4.7 out of 5 stars
Notable customers: Bosch, KPMG, Fujifilm, SalesRabbit
For encouraging employees for good performance, and boosting their morale with rewards and gifts, Motivosity (as the name suggests) is the tool you are looking for. It has an integrated community-building feature and a customizable gift store.
How Motivosity enhances employee experience:
Best for: Ease of use and great customer support
G2 rating: 4.3 out of 5 stars
Notable customers: Samsung, FedEx, Ferrari, JetBlue, Verizon
Qualtrics EmployeeXM, used by 75% of the Fortune 500 brands, focuses on driving engagement, talent planning, and in-the-moment listening, supported by smart artificial intelligence (AI). Qualtrics EmployeeXM offers outstanding customer support and a highly user-friendly platform.
How Qualtrics EmployeeXM enhances employee engagement:
Best for: Performance reviews, team management
G2 rating: 4.7 out of 5 stars
Notable customers: Reddit, Monzo, Webflow, Demandbase
Lattice is primarily a performance tracking and boosting platform where KPIs and OKRs matter a lot. With in-depth data and analytics, individual growth plans, and streamlined compensation management, Lattice can help you “build a high-performance company.”
How Lattice enhances employee engagement:
Best for: Building company culture and employee recognition
G2 rating: 4.8 out of 5 stars
Notable customers: DHL, Chewy, Russell, Telarus
Kudos is an employee experience solution based on peer-to-peer recognition and rewards, resulting in an open, inclusive, and motivating work culture. Someone can use those “kudos” to buy a gift for themselves. You can also use Kudos as an alternative to thank you cards.
How Kudos enhances employee engagement:
Best for: Individual growth leading to organizational transformations
G2 rating: 4.6 out of 5 stars
Notable customers: WPEngine, Spotify, HubSpot, Pendo, MongoDB
15Five is more of an employee feedback tool where managers send surveys regularly to gauge employee sentiment. You can also keep track of goals and recent developments or take timely action to resolve any challenges and bottlenecks. If you can overlook the customer support and interface navigation issues, 15Five is a good tool for managers.
How 15Five enhances employee engagement:
Best for: Employee encouragement, mutual appreciation, and morale-boosting
G2 rating: 4.8 out of 5 stars
Notable customers: Hulu, Invision, Survey Monkey, Chobani
Bonusly focuses on “bonuses” — you give points, you receive points. It helps in fostering collaboration and good faith between members and teams and builds a fun, engaging work culture where everyone is ready to give 100% to add value to the business. Besides the fact that individual statistics might be hard to find, Bonusly is great for peer-to-peer and manager-to-peer recognition.
How Bonusly enhances employee engagement:
Best for: Access to a wide variety of e-commerce vendors
G2 rating: 4.7 out of 5 stars
Notable customers: Tech Mahindra, ACP, Tata Motors, Piramal, Wipro, Landmark Group
Vantage Circle works on the premise that if you reward good deeds, they happen more often. Boasting an easy-to-use interface and exclusive offers from big corporate brands, Vantage Circle brings the “shopper” in your employee alive. Although it might be better to work on the points redemption tracking functionality on the mobile app and to activate the “undo” feature to get the credit back. This is an excellent alternative if you want to engage your employees’ good performance with rewards.
How Vantage Circle enhances employee engagement:
Best for: Companies looking for affordable pricing and a wide selection of brands
G2 rating: 4.6 out of 5 stars
Notable customers: Pepsi, ShareChat, redBus, Freshworks
Empuls is a cloud-based collaboration solution that includes document management features, surveys, and social intranet functionality.
How Empuls enhances employee engagement:
Best for: Companies looking for a solution with better pricing and more suited for non-English users
G2 rating: 4.6 out of 5 stars
Notable customers: Canva, Etsy, Oracle, McDonald’s
Culture Amp is a new entry to the employee engagement space. What sets Culture Amp apart is its survey tool — a fan favorite in the nonprofit world. Employees find the interface easy to use and still provide a robust feature set. However, goal tracking and data reporting can often prove challenging and takes time to get used to.
How Culture Amp enhances employee engagement:
Best for: Companies looking for an attractive user interface and ease of use
G2 rating: 4.5 out of 5 stars
Notable customers: DoorDash, Accruent, Allianz, Kaiser Permanente
WorkTango is another worthy employee engagement software alternative. You can run surveys, check employee sentiment, and engage them with rewards. The software features limited reporting functionality and customization features, but customer support responds fast and is rapidly developing.
How WorkTango enhances employee engagement:
Best for: Companies looking for an appealing design and helpful customer support
G2 rating: 4.6 out of 5 stars
Notable customers: Scotiabank, Discover, Kellogg’s, Coborn’s
Achievers has built quite a name in the employee engagement tool industry with its user-friendly interface and excellent customer support.
How Achievers improves employee engagement:
Best for: Employee recognition and rewards
G2 rating: 4.8 out of 5 stars
Notable customers: Paramount, Southwest Gas, Lendio, Percepta
Awardco is an employee recognition platform that lets employees choose gifts from an online store. However, the availability of a mobile app would even be better. Also, better sorting and filtering of products in the gift store could be better.
How Awardco boosts employee engagement:
If you want to focus on digital independence and personal customization, you can't go wrong with Happeo. Explore Happeo’s features and see how our software can help you engage your employees and create a better work experience.