Off-Boarding Leavers in accordance with Happeo

This Guide shares how to off-board in your G-Suite environment to ensure quality of information in Happeo.

G Suite Practices

Happeo can take up to 24 hours to sync with G Suite, for this reason, it’s a good idea to “Suspend” a user in G Suite for 24 hours, before you delete them. This will ensure that they are also suspended in Happeo.

Best Practice in Happeo

It is advised that you ensure that all Pages that a departing user is an Owner of are correctly handed over to a new Owner who understands their responsibilities around Owning the new Page. Any Admin who has access to a Page can manually assign a new Owner.