How to use hashtags in Happeo

Happeo has an extremely powerful, built-in, search tool. In this knowledge base article you can read more about its capabilities, which have been further boosted with the introduction of hashtags.

Using hashtags (#), you can now make it more convenient to search for your content and have the ability to categorize your content across the platform. The function is available in Legacy Business and Recommended packages. In this article we will give you a short explanation on what the capabilities are and where the # can be used in Happeo. 


  • Posts and comments

Posts and comments shared in Channels can have hashtags added to them. This allows you to categorize, emphasise and make content searchable, based on the hashtags used. You have two options for adding hashtags to Posts and comments: the first is to include the word with a # in the text manually.

  • Hashtag Recommendations
The second option is our Hashtag recommendation engine, which shows up at the bottom of the post box. When a #hashtag is typed in manually, it will suggest other hashtags that have been used in the past (with the same first two letters) and tells you how many times they have been used. This count is only for in your Happeo. Clicking the suggestion will add it to your post. 

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  • Channels

Hashtags can also be attached to Channels in the “Settings” tab. When typing a hashtag into the field, Happeo notifies you how many times the tag has been mentioned within your environment. The hashtags added to the Channel appear on the right-hand side of the “Discussion” tab, as shown below.

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  • Pages 

Similarly to Channels, hashtags can be added to Pages. You can open the editor menu by clicking on the pencil icon on the top right corner of the page. Under “Tags” you can add hashtags of your preference or browse below from the list of suggestions.

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  • Search

The hashtag function can also be used in the search bar to find specific topics in Happeo. For example: simply type in #marketing and all marketing related content that contains the hashtag will be displayed. 

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Please contact your CS manager or Happeo partner, if you do not currently have access to Hashtags and are interested in using it.