Rather than boosting productivity and engagement, chat platforms may be repeating the same mistakes as email – everyone's (former) ‘favorite’ enterprise communication method. The internet is awash with tirades against the all-consuming, always-on nature of chat tools. Where does the happy compromise lie?
The online backlash is in full swing. Leading tools like Slack are feeling the force, and some people are even penning eloquent break-up letters to their former sweetheart. This isn’t to say chat tools should be avoided altogether. For small enterprises and teams, they can be perfect for quick discussions, shouting out for help, or keeping abreast of general goings on. But on an enterprise scale a different approach is needed to stop things going belly up.
Taking enterprise communications to the next level
Chat tools aren’t designed to be a funnel for every single piece of enterprise communication, and relying on them as such can result in chaos. The best collaboration tools help you sort what’s important from what isn’t and take things at your own pace. In Happeo Channels, teams can discuss topics, prioritize tasks, share ideas, and collaborate on documents. No constant pings, no FOMO (that’s fear of missing out, people), and no constant switching between tools. Just neat workspaces where people can discuss, share, and get work done in their own way.